QUIKR INDIA PRIVATE LIMITED

Immediately required L1 Desktop Support Engineer - Fresher or Experienced

Private

IT and Communication

Skills required:Excellent technical and communication skillsResponsibilities:Address user tickets regarding hardware, software and networkingWalk customers through installing applications and computer peripheralsAsk targeted questions to diagnose problemsGuide users with simple, step-by-step instructionsConduct remote troubleshootingTest alternative pathways until you resolve an issueCustomize desktop applications to meet user needsRecord technical issues and solutions in logsDirect unresolved issues to the next level of support personnelFollow up with clients to ensure their systems are functionalReport customer feedback and potential product requestsHelp create technical documentation and manuals

Assam, Gujarat

IT Hardware & Network Engineer

Full Time

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